ISUCard Office
Office Hours
Semester: Weekdays, 8am-5pm
Breaks: Weekdays, 7:30am-4pm
Closed during university holidays.
Location
ISUCard Office
0530 Beardshear Hall
515 Morrill Rd
Ames IA 50011-2103
Contact
Phone: 515-294-2727
Fax: 515-294-0747
idcard@iastate.edu
Quick Links
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Need your first ISUCard?
Learn moreVisit the ISUCard Office in 0530 Beardshear Hall during our office hours to get your photo taken and obtain your ISUCard. Bring your university ID number and a valid state or federal-issued photo ID, such as a passport or driver's license. The ISUCard office does not accept appointments.
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How do I report my ISUCard lost or stolen?
Learn more about How do I report my ISUCard lost or stolen?If a card is reported as lost or stolen on Workday, there is a $35 fee for replacement. A card that has been reported lost or stolen cannot be reactivated if found.
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Having issues with Dining on your ISUCard?
Use ISU Dining's Transact AppIf you lost your ISUCard over the weekend and want to use your Dining meal plan, you can download the transact app on your phone. If you're having issues with your meal plan you can email dining@iastate.edu.
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Submitting your photo online?
Learn moreOnline photo submittals are for new students only. Refer to your orientation materials for information on how to submit your photo online. ISUCards are available for pickup during orientation and at the start of the semester. Bring a valid state or federal photo ID.
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Having issues with your door access?
Contact your Hall Desk or RA on duty!If you're having issues with your door access to your dorm, talk with your hall desk. They have white access cards you are able to check out while your ISUCard is being fixed. They can troubleshoot your access and submit requests if access is missing. If the door sensor isn't beeping when you scan your card, bring your card to the ISUCard Office for assistance.
News and Announcements
Increase in ISUCard replacement fee
Beginning July 1, 2026 the replacement fee for an ISUCard will be increasing to $35.00. The fee is payable using cash, check, or by charging your U-Bill.
ISUCard proper storage
- Carry your ISUCard in a convenient place you can easily access. A wallet is recommended.
- Store your ISUCard in a safe place that prevents the card from bending or breaking.
- Keep your ISUCard separate from mobile devices and wireless phone chargers to prevent deactivation.
- Do not hole punch your ISUCard.
Note: There is a $35 replacement fee for damage caused by improper storage or non-normal wear.
Student Workday Photos
Student's ISUCard photo is automatically used for the Workday profile photo. If you would like to update your photo on file there is a $35 fee. You will need to bring in your current ISUCard to swap out for the new card matching your profile. The new photo should update overnight in Workday. The fee is payable using cash, check, or U-Bill.
How to Find Your ISU ID Number in Workday